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Refund Policy

All Sales Are Final!



We at Untold Stories Global are committed to providing you the best customer service as well as quality of our products. Orders will be processed up to 7-14 business days. Once your order is shipped, you will receive a tracking email. When orders have been dropped to carrier. Untold Stories Global is no longer responsible for your order. If items are lost due to carrier please send an email with your order information to info@untoldstoriesglobal.com with your subject line as "Item Lost: Order Number." Please be sure to specify in your email an item description. We will be glad to provide you with assistance to locate your package. There will be no shipping on weekends and or Holidays.